Aidar
Madaminov
Always here for you
Customer Success Manager
Expertise
- CRM
- Digital analytics
- Retention
- Customer orientation
About
Customer success has been my magnetic field since 2018. I don’t just help people use the product — I help them grow with it. I love mountains (especially the Urals), skiing, fishing, and that special feeling when a client is satisfied not just because “everything works,” but because they truly got the help they needed.
In numbers
7years in customer service
300clients
999follow-ups completed
30% upsell rate